Frequently Asked Questions
-
How do I schedule my appointment?
You can schedule online here or call our team at 978-266-9888.
-
Do you accept insurance?
Yes, we accept most major insurance providers. If you have any questions about your insurance coverage, please contact us.
-
What type of financial support or payment plans do you offer?
We offer external payment plans through CareCredit, which offers convenient monthly payment plans. We also offer an in-house financing plan, so that you can get the dental care you need at a flat monthly rate.
-
What hours is your office open?
Our office is open Monday through Thursday from 8 a.m. to 6 p.m., and Friday from 8 a.m. to 5 p.m. We’re closed on Saturday and Sunday.
-
How early should I get to my appointment?
Please arrive at our office 10 to 15 minutes prior to the start of your scheduled appointment.
-
How long does an appointment take?
Your full appointment time can fluctuate depending on the nature of your visit (what consultation, service, or treatment is being provided).
-
What do I need for my first appointment?
For your first visit, please bring the following information:
- Completed new patient forms – these will be sent to you electronically before your appointment.
- Any x-rays taken by a previous dentist in the last 24 months. X-rays can also be forwarded to our office from your previous dentist upon your request.
- A valid form of ID.
- A list of all medications you are currently taking.
- A list of any current medical problems and conditions – including past surgeries.
- A dental insurance card if you are planning to use your insurance benefits at our office.
- A parent or legal guardian if you are under 18.
-
How often do I need a dental checkup?
We recommend a cleaning and checkup every six months, however, we may suggest a more frequent appointment schedule depending on your oral health needs.
